I am a dedicated Cloud and Virtualization Engineer with a proven track record in managing and optimizing Cisco infrastructure and networking systems. With over 15 years of extensive experience in IT support and cloud solutions, I specialize in high-impact cloud management and support services, particularly with Azure Active Directory (AD) and Microsoft 365 (M365).

I hold a Bachelor's degree in Computer Science and several industry-recognized certifications, including AWS Certified Cloud Practitioner and Cisco's DevNet Associate, showcasing my commitment to continuous learning and development. My career journey has equipped me with deep expertise in network programmability, automation, cybersecurity, and cloud services.

I am adept at troubleshooting network incidents, conducting system upgrades, and delivering comprehensive end-user support, ensuring optimal network uptime and security. A strong advocate for quality and efficiency, I excel in designing resilient network architectures, implementing scalable cloud-based solutions, and orchestrating complex designs to optimize service delivery.

Passionate about leveraging technology to resolve complex business challenges, I am eager to contribute my expertise to dynamic teams focused on creating robust and efficient IT environments while fostering an inclusive future and sustainable practices.